Privacy policy

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data by which you can be personally identified. For more detailed information on data protection, please refer to our privacy policy provided below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the controller" in this privacy policy.

How do we collect your data?

On the one hand, your data is collected by you providing it to us. This may, for example, be data that you enter in a contact form.

Other data is collected by our IT systems, automatically or after you provide your consent, when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right, at any time, to receive information at no charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have consented to data processing, you may withdraw this consent at any time with future effect. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time for this purpose, as well as with any further questions regarding privacy.

Analysis tools and third-party tools

When you visit this website, your surfing behavior may be analyzed statistically. This is done primarily with what are called analytics programs.

Detailed information on these analytics programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta- and communication data, contract data, contact details, names, website access instances and other data generated via a website.

The hoster is used for the purpose of fulfilling contracts entered into with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 (1) (f) GDPR).

Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

We use the following hoster:

domainfactory GmbH
Oskar-Messter-Str. 33
85737 Ismaning
Germany

Conclusion of a contract for order processing

In order to ensure that processing complies with data protection requirements, we have entered into an order processing contract with our hoster.

3. General notes and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We shall handle your personal data in strict confidence and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data refers to data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Foolproof protection of data against access by third parties is not possible.

Information on the controller

The controller for data processing on this website is:

FEST GmbH
Harzburger Strasse 14
38642 Goslar

Phone: +49 5321 687-0
E-mail: datenschutz@fest-group.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

Storage duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the processing of the data no longer applies. If you assert a justified request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

Data protection officer as required by law

We have appointed a data protection officer for our company.

FEST GmbH
Data Protection Officer
Harzburger Strasse 14
38642 Goslar

Phone: +49 5321 687-0
E-mail: datenschutz@fest-group.de

Note on the transfer of data to the USA

Among other things, tools from companies based in the USA are integrated into our website. When these tools are active, your personal data may be passed on to the US servers of the respective companies. We would like to point out that the USA is not a safe third country as defined in EU data protection law. US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against it. It therefore cannot be ruled out that US authorities (e.g. intelligence services) may process, evaluate and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You may withdraw consent you have previously given at any time. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH AN INSTANCE OF PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21 (1) GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. This right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL / TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL / TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your URL bar.

When SSL / TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion, and correction

Within the framework of the applicable legal provisions, you have, at any time and free of charge, the right to receive information about your stored personal data, its origin and recipient and the purpose of data processing and, where applicable, a right to have this data corrected or deleted. You may contact us at any time for this purpose, as well as with any further questions regarding personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
• If we no longer require your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21 (1) GDPR, a weighing of your interests against ours will need to be performed. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from its storage – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Objection to advertising e-mails

The use of contact data published within the framework of the obligation to provide a legal notice for the delivery of advertising and information material not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

4. Data collection on this website

Cookies

Our websites use cookies. Cookies are small text files and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your end device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies fulfill various functions. Many cookies are a technical necessity, as certain website functions would not work without them (e.g. the shopping cart function or the playback of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to analyze the web audience) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure that the provision of its services is free of technical errors and optimized. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 (1) (a) GDPR); consent may be withdrawn at any time.

You can configure your browser such that you are informed about the storage of cookies and cookies are only allowed in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Insofar as cookies are used by third-party companies or for analytics purposes, we shall inform you separately about this within the scope of this privacy policy and, if necessary, request your consent.

Server log files

The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us.
They contain:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website – for this purpose, the server log files need to be collected.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your inquiry. We do not disclose this data without your consent.

The processing of this data is based on Art. 6 (1) (b) GDPR, provided that your inquiry is related to the fulfillment of a contract, or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) in cases where it was previously requested.

The data you send to us when contacting us for an inquiry will remain with us until you request us to delete it, withdraw your consent to store it, or the purpose for storing the data no longer applies (e.g. after your inquiry has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

5. Analytics tools and advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. For this purpose, the website operator receives various usage data, such as page views, dwell time, operating systems used, and the origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their end device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this analytics tool is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If corresponding consent has been requested (e.g. consent to store cookies), the processing is based exclusively on Art. 6 (1) (a) GDPR; this consent may be withdrawn at any time.

The data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on how Google Analytics handles user data can be found in Google's privacy policy
: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing agreement with Google and fully implement the stringent requirements of the German data protection authorities when using Google Analytics.

About Demographics with Google Analytics

This website uses the "About Demographics" function of Google Analytics to be able to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that include statements concerning the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google as well as from visitor data from third-party providers. This data cannot be linked to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as detailed under "Objection to data collection".

Google Analytics Ecommerce Tracking

This website uses the “Ecommerce Tracking" function of Google Analytics. With the help of Ecommerce Tracking, the website operator can analyze the purchasing behavior of website visitors in order to improve its online marketing campaigns. This involves recording information such as orders placed, average order values, shipping costs and the time that elapses from viewing to purchasing a product. This data can be summarized by Google under a transaction ID, which is linked to the respective user or their device.

Storage duration

Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. user ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, please see the following link:
https://support.google.com/analytics/answer/7667196?hl=de

6. Plugins and tools

Google Web Fonts (local hosting)

This site uses web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

This site uses Font Awesome for the consistent display of fonts. Font Awesome is installed locally. There is no connection to Fonticons, Inc.’s servers.

For more information about Font Awesome, please see the Font Awesome privacy policy at: https://fontawesome.com/privacy.

OpenStreetMap

We use the map service of OpenStreetMap (OSM). The provider is the Open-Street-Map Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

When you visit a website on which OpenStreetMap is embedded, your IP address and other information about your behavior on this website is forwarded to OSMF, among other things. OpenStreetMap may store cookies in your browser or use similar recognition technologies to do this.

Furthermore, your location may be recorded if you have permitted this in your device settings – e.g. on your cell phone. The provider of this site has no influence over this data transmission. For details, please refer to the OpenStreetMap privacy policy at the following link: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

The use of OpenStreetMap is in the interest of an appealing presentation of our online offerings and making it easy to locate the places indicated by us on the website. This constitutes a legitimate interest pursuant to Art 6 (1) (f) GDPR. If corresponding consent has been requested (e.g. consent to store cookies), the processing is based exclusively on Art. 6 (1) (a) GDPR; this consent may be withdrawn at any time.